Contact Patient Billing Services

Ammon Labs has taken significant steps to reduce the costs of urine drug testing, including negotiating “in‐network” status with major insurance companies, and working compassionately with patients to pay for our services. For many patients with insurance, their carrier, may hold the patients responsible for a portion of the Health Plans covered service.

 

Summary of Ammon Labs Current Billing Policies

Insured Patients are Billed Deductibles, Co‐Insurance and Co‐Payments as Required by their Insurance Provider

 

Most insurance providers, with some exceptions, require Ammon labs to bill patients for any applicable deductible, co‐insurance and co‐payment amounts, as reflected on explanations of benefits (“EOBs”) or similar statements furnished by the insurer. These amounts are determined by your insurer, not by Ammon Labs.

Services performed for Workers’ Compensation patients will be billed directly to Workers’ Compensation Plans at our standard rates or as negotiated between Ammon Labs and such plans. There is generally no patient responsibility in these circumstances.

 

Ammon Lab’s Commitment to Price Transparency

 

Ammon Labs is committed to providing patients with price transparency and the information provided here is meant to inform you regarding the costs of our services.

 

It is important to consider that your cost of services will differ based on several factors, including the type of service, your insurance provider benefits and where the service is provided. These factors can make it difficult for patients to determine the amount they will pay for a given test or procedure without an individualized assessment of your plan’s benefits.

 

If you would like an individualized assessment of your plan’s benefits to help you determine the costs you might incur by using our services, please contact your benefit carrier for additional guidance. 

 

Insurance Payments Made Directly to Patients

 

Some insurers may send the insurance payment for Ammon Labs services directly to patients. Patients that receive a check for services provided by Ammon are responsible for forwarding this payment to Ammon Labs in a timely manner. Please write on the back of the check “Pay to Ammon Analytical Laboratory,” include a signature and mail to Ammon Labs at the address below:

 

Ammon Labs

C/O Billing Department
PO Box 21764
New York, NY 10087-0001

 

If patients do not forward the payments to Ammon Labs, Ammon Labs may send these patients to an outside collection agency. For those insurance companies that engage this policy and for which Ammon Labs is not contracted, Ammon Labs typically does not hold the patients responsible for any balances above the amount they received and remitted back to Ammon Labs as payment for our services.

 

Patient Billing, Payment Support Options and Financial Support Program

 

Ammon Labs understands the difficult circumstances some patients may experience with out-of-pocket costs and will work with them to structure affordable payment plans.

 

Ammon Labs will send a Statement of Account to patients who are responsible for deductibles, coinsurance, co‐payments or other balance as set forth above. The following payment options, which are subject to change, may apply:

 

·       No Insurance: If you are not insured Ammon Labs may offer an uninsured self-pay rate. 

·       Payment Plan: Patients may enter into a payment plan for outstanding balances; eligibility shall be individually determined along with length of payment plan
 

All patients are encouraged to call Ammon Labs Patient Billing Services at (877) 969‐0004 if they have questions or concerns about their bill. The Patient Billing Services line is available Monday through Friday, from

9:00AM – 5:00PM Eastern Standard Time. 

 

All information subject to change without notice.

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